Head Office Communique – September 24, 2020

This should be a brief one:

B2G1 Offer is extended until Halloween. Yup, the buy 2 beard care products get a Beard Oil free is good until October 31, 2020.

New Products Coming

Early work has begun on new products. First up, natural stick deodorant. This has been on the back burner for the last couple years as we have been waiting for the right time. With our current refocus to bath & body basics for J+L Apothecary, the time is right to start development on this often requested product. We will have one or two options based on a base that will be great for even the most sensitive skin. The focus is not to offer up our “scents” as the function of the deodorant. We will take the same approach we did with J&L Pogonotrophics’ Junk Oil, and focus on maintaining freshness over layering in more scents.

Also in the works is something outside our refocus, but is often requested and suits our Primp + Jol concept. That is scented candles. Not a bath & body basic, but something that can add your favorite fragrances from our long list of scents to any room in your house. We have said in the past that we are not a “candle maker”, and that will hold true. Yes, we may make candles, but they will be considered an accessory type item. If they become our biggest seller, maybe then we will rethink this position.

We are also bringing our Clay Mask System to an end. The current inventory is being pulled to be reworked into something new. Our current inventory of Solid Cologne is also being removed as we rework this line. We will use our remaining inventory as scent samples for those remaining fragrances that we will give out free with some orders. We hope to reintroduce Solid Cologne before the holidays in a new shape, new size and some new scents. We are elevating this product to fully represent the stature of what cologne is for many folks. The listings for these items are being removed very soon.

Corrupted Product Data Issue

Recently we had an issue with corrupted product listings for a couple very specific items. We are not sure as to what caused the problem, but we were able to correct it as quickly as possible. Although we do not know the specific cause, it is likely linked to module updates to our eCommerce system. There were many updates the day prior to discovery of the corruption, and each of those modules connect to and rely upon our product catalog data. During these updates, our data backup was refreshed. This means that the data corruption occurred before the backup or was caused by the backup itself. Do rest assured, this had absolutely no impact on any customer data or personal identity information.

Gift Wrapping will Return November 1!