We are primarily a web/Internet based business. Using the means of current technologies to manage all aspects of business as well as keep in touch with the public and our customers. Due to the size of our business we are unable have staff to answer phones and quick reply to emails. As much as we would love to chat with you, we would likely be in a position where we cannot take your call when you make it. That doesn’t mean we don’t want to hear from you. If If you would like us to call and speak with you; please provide a phone number and a time that works best to call you.

Messaging us directly through Facebook is the fastest and easiest way to reach us. We pride ourselves on our quick response times and the ability to have a real dialogue. We can also respond easily from wherever we may be if we are not in our office.


Customer / End User / Order related
Retailers / Wholesale inquiries
Raw Goods, Packaging & Material Suppliers (no solicitation please)
3rd Party Service Providers – Unsolicited OffersSee our policy below first, then email CAREN if you exceed our requirements.

To 3rd Party Service Providers:


As a strict policy, we will not consider offers for any administrative or operational activities from outside (3rd Party) providers. Any offers for Web Design, Graphic Design, SEO, Social Media Influencer, Marketing, Consulting, Customer Service/Contact Management, HR Services, Order Fulfillment/Shipping Services, Warehousing Services or anything related to or inclusive of any of these activities will not be accepted. All such functions of our business are 100% handled in house as a means of being an efficient enterprise, as well as to control unreasonable expenses created by such services. Any supplier or service provider is fully vetted before we initiate communication and must meet our very high expectations in regards to diversity and being a good citizen in a community.

Business Office:

J&L Pogonotrophics LLC
7027 N Paulina St
Chicago, IL 60626

Business Office Hours:

Monday 9:00am to 2:00pm
Tuesday through Thursday 12:00am to 6:00pm
Friday 11:00am to 5:00pm

We are generally closed all weekends and major holidays