Contact

We are primarily a web/Internet based business. Using the means of current technologies to manage all aspects of business as well as keep in touch with the public and our customers. Because of our very small business size, we are unable to answer phone calls or immediately respond to emails. This is because we are likely in a position where our hands are occupied with making more products or engaged in other operational activities.

Messaging us directly through Facebook is the fastest and easiest way to reach us concerning order issues or product inquiry for our customers. This way we can respond more quickly without taking us away from any production we may be doing. We can also respond easily from wherever we may be if we are not in our office. If you prefer to speak to us by phone, please message us and we can schedule a time that works for us both.


HAVE A QUESTION? WRITE TO THE CORRESPONDING DEPARTMENT:

Customer / End User / Order related inquiriessupport @ pogonotrophics.com
Retailers / Resellers / Wholesale inquiries sales @ pogonotrophics.com
Raw Goods, Packaging & Material Suppliers purchasing @ pogonotrophics.com
3rd Party Service Providers – Unsolicited OffersSee our policy below first, then email caren @ pogonotrophics.com if you fell your business exceeds our requirements.
Due to increased security concerns related to phishing scams, we have removed links for contact emails

To Vendor and Potential Service Providers Offers and Solicitation: IMPORTANT J&L POLICY INFORMATION:

As a strict policy, we will not consider offers for any administrative or operational activities from outside (3rd Party) providers. Any offers for App Design, Web Design, Graphic Design, SEO, Social Media Influencer, Marketing, Consulting, Customer Service/Contact Management, HR Services, Order Fulfillment/Shipping Services, Warehousing Services or anything related to or inclusive of any of these activities will not be accepted. All such functions of our business are 100% handled in house as a means of being an efficient enterprise, as well as to control unreasonable expenses created by such services. Any supplier or service provider is fully vetted before we initiate communication and must meet our very high expectations in regards to diversity and being a good citizen in a community.

Any supply vendor or service provider must be based in the United States. This is a non-negotiable term of our financial backer.

Business Office:

J&L Pogonotrophics LLC
7027 N Paulina St
Chicago, IL 60626

Business Office Hours:

Monday 9:00am to 2:00pm
Tuesday through Thursday 12:00am to 6:00pm
Friday 11:00am to 5:00pm

Offices are generally closed all weekends and major holidays