Thanksgiving and Holiday Plans

We feel it is important to communicate as much of our holiday plans as we can to help you plan your shopping or know what to expect. Please monitor this post for any new information or changes to current offerings.

SALES & PROMOTIONS

Our current Beard Care and Lotion promotion will end on November 23rd. This will be the absolute lowest price on our Beard Oils you will see for months to come!

On Wednesday November 27th, we will begin our THANKSGIVING WEEKEND promotions. There will be select items on sale from across all our entire catalog. It will also be the beginning of our FREE SHIPPING on all orders over $25. Due to the expense involved, there will be an order premium placed upon SHOWER WASH and PET SHAMPOO due to the higher weight of the items. This premium is a $1.00 price increase on each unit.

PRIMP & JOL CLUB: we will introduce a 3 month TRIAL membership to allow folks to see the benefits of this savings plan. This special limited membership will have all the same savings built in, but you will get a smaller welcome gift. This will launch in December and will be available until January 4th.

SHIPPING

We will continue to ship all domestic (USA) orders via USPS. This offers more of a value, and more package security, than any other means available to us. Expedited Shipping will not be an option.

These are important deadlines for Christmas Shipping

  • FRIDAY, DECEMBER 20, 2019 – last day for shipping to ensure arrival before Christmas. Orders must be received by 10:00am CST
  • MONDAY, DECEMBER 23 – the last day we will ship any orders until DECEMBER 27

HOURS OF BUSINESS

Are order processing will be done Monday through Friday 9am to 4pm, Saturday 9am to 11am. Daily cutoff for orders to be shipped that day is 10:00am Monday through Saturday. No orders will be processed after 11am Saturday or all day Sunday. Customer Service will monitor email and Facebook messenger Monday through Thursday 8am to 8pm, Friday and Saturday 8am to 5pm. On days we are closed, there will be no activity in our offices.

  • WEDNESDAY NOV. 27 – close at 2pm
  • THANKSGIVING DAY – closed
  • CHRISTMAS EVE – closed
  • CHRISTMAS DAY – closed
  • BOXING DAY – closed
  • NEW YEARS EVE – closed
  • NEW YEARS DAY – closed

SERVICES

We are offering GIFT WRAPPING as a service this year. We will have 1 color option of a solid red wrapping. Wrapping will include wrap, gift tag (with a brief note). An individual item is only 50 cents, 35 cents each for multiple items when wrapped together. You can either select to have each item wrapped separately, all together in one box or a mix of both. Ensure you select the correct options when selecting each item.

Examples of our gift wrapping style along with our hugely popular Junk Oil
Gift Wrap Style

Gift orders: If you wish to have an item sent as a gift to another address, please ensure accuracy of the SHIP TO address. Please note in the ORDER COMMENTS box any extra details, like NO PACKING SLIP or delivery instructions for carrier.

If you wish to have multiple orders go to more than one location, please contact us so we can assist this process. We can offer the best possible means to accommodate your wishes and do so with a single payment transaction. If you do place the orders through our website, please do a separate order for each SHIP TO address. We will not be able split orders for shipping.

Gift Credit (Gift Cards) We have varying denominations or create your own value for Gift Credit. Gift Credit works by assigning a credit value to an account that the recipient can use anyway they wish. Don’t worry if the person you are gifting to does not have an account. All you need to do is provide a valid email address for the recipient and they will receive instructions on how to access their gift. If you have any concerns or questions, please contact us.

RETAIL – POP-UPS

We do not have a POP-UP store this holiday season. If this changes anytime soon, we will certainly share the news. The situation that permitted us to have such a shop last year is not available to us.

There will be a one day appearance in JARVIS SQUARE neighborhood on DECEMBER 7th. Details will be on FACEBOOK for time and exact location (when available). We will only have a limited amount of space, so we will focus on our most popular items for this appearance.

We will work with our current resellers in Chicago to make sure they are well stocked on the items they offer. Currently we do not have a retailer that carries J&L Apothecary products. We are open to the idea of having retailers have us visit for a day or two to operate as a “trunk show”. Please contact us if you have any questions.


Some fine print: Due to product availability we may be forced to change promotions and sale items. It is important to us to not disappoint you by not being able to ship a product we presented as being available. We also reserve the right to change terms listed here based upon typos and errors – although we try to proofread this as much as possible. We do not offer rainchecks If there is an item you really wish to purchase and it shows as being unavailable, contact us and we may be able to provide an alternative or be able to honor the price and ship later if we are able to produce a unit within 48 hours.

Retiring Products and Scents for 2019

We have a policy to rotate out some of our fragrances from time to time. This allows us to introduce new scents to meet trends and evolving tastes. Every year we will work to introduce a few scents in a couple select products to check engagement and popularity. If well received they may get brought to our most popular products in a larger scale. Retired scents will still be available as a custom option in products that permit such an option to be maintained – essentially liquid soaps, beard care.

Production of the following fragrances has ended. Once existing stock is sold, we will not be producing complete units. There is a chance that they may return if there is demand or as a seasonal option.

TAROCCO – bitter citrus (J&L Pognotrophics)
CITRUS GROVE – herbal citrus blend (J&L Apothecary)
LONDON – rose peony (J&L Apothecary, Solid Cologne will continue)

LEXINGTON – removed from J&L Pogonotrophics’ Shaving Products only, Beard Care line will continue.

Retiring and Changing Products

Liquid Shampoo & Conditioner: New formulas are being introduced very soon. And remaining old stock is being discounted to make room. These formulas will match our most beneficial formulas of our BAR SHAMPOO line.

BAR SOAPS: The CRYSTAL & ORGANIC OILS Bar Soaps will come to an end. Some will be migrated to a new opaque soap base made from high-glycerin HEMP SEED OIL [This is the same base used for our ACTIVATED CHARCOAL SOAP]; other scents will be migrated the SHEA BUTTER formula. Once all existing stock is sold, expect to see the new bars.

240ml SHOWER WASH has been discontinued. We may introduce the scents that were targeted towards kids and those who appreciated the whimsical fragrances at shower time in our 360ml size.

All SHOWER WASH 360ml units will be replaced with 500ml “pouches” in 2020. Once we exhaust all our current packaging we will transition to a more sustainable packaging concept. The pouches will be such that they can be used to refill existing bottles you may have, use of an in shower soap dispenser or we will present a few options in bottles to use anywhere in your home. There is no plan to change the formula, although we may change the name to promote use of this great liquid soap as a hand soap and bubble bath.

J&L Apothecary branded shaving products. The formulas have been identical to our J&L Pogonotrophics line and we feel that those women who wish to use our shaving products will not be put-off by the alternate branding; especially when it will offer them more choice.

J&L Pogonotrophics branded Solid Cologne changing to J&L Apothecary branding. No formula changes, new scents coming!

J&L Pogonotrophics’ Shaving Soap in a Jar is being deleted. We have had an issue with jar quality that was creating too many defective units. Our plan is to reintroduce this product in 2020.

J&L APOTHECARY will receive a new look. It was overdue for a facelift, so we are making 2020 the year to do it. There is also work being done to change the name of the brand to avoid legal issues in some states. The name change is not definite as we will look into every point that such a change will impact. We will move forward with our new packaging with the existing brand name of J&L Apothecary. If, and when, we do change the name we will simply replace it on all existing packaging and marketing materials. We do not see any bulk change to formulas or product as a result of this change.

CLAY MASK MAKER: We are looking to revitalize our Clay Mask components with better communication on how it works, why it is a better option for a clay mask and what an amazing value it is. When speaking directly to a shopper it has been well received and rather popular. Online, the message does not seem to translate well enough.

A goal that is impacting much of our planned changes:

Becoming more sustainable is important to us. As we have focused so much on natural ingredients, we have not focused much on the sustainability of our products, packaging and all the components that go into making them. The idea is to change production methods to support less waste and a fresher product without sacrificing quality or options. Our plan for SHOWER WASH, as mentioned above, is the first step in this process.

We would love to use less plastic but for many of our items are used in areas of the home that are not ideal for glass containers. Where we can, we will transition to metal, glass or paper packaging. Where we do use plastic, we wish to use less of it or ensure it and is a more easily recycled plastic.

This is a goal that we feel we have been behind in instituting. Being a tiny business makes being sustainable very expensive. It has been more important for us to keep costs down until we are in a position to be smarter about what we use and how we use it. The time is right for us to make this transition and we trust you embrace the changes we plan to make.

Change is Inevitable, and Necessary

Over the last few years we have gone through a lot of changes, as people and as a company. When we started this little endeavor it was intended to be a hobby to make a couple extra bucks. Due to life changes and our products being well received, we have changed into a small, boutique, brand of products that are much loved by many; but not widely known. With ongoing changes we hope to expand our exposure to more people.

We started it all with 3 beard oil formulas in 3 scents; eventually getting up to 6 formulas. Today we have settled back to 3 and offer 16+ scents. Our packaging and labels have evolved with us as we sought a clearer way to present our products. Expanding well beyond beard oils and into total bath & body products for everyone, including the family pet.

When we launched J&L Apothecary, it was to meet a request of a reseller that wished to have products, made by us, that would appeal more to female customers. They dropped the ball on this venture and with a bunch of produced products we created, not only a new line of products, but a new brand. J&L Apothecary was not the ideal name for this brand but was what first popped into our heads when we made up our test products. Unable to come up with something better, we stuck with it.

Since that time, we have also learned that in some states use of the word Apothecary is reserved strictly for licensed pharmacists use. In our home state of Illinois, this only applies to a retail businesses. To avoid confusion and potential legal issues we have decided to rename this product line and brand.

New Name for J&L Apothecary?

J&L Apothecary is just over 2 years old now, making it early enough in its history to make a name change without a negative impact. When we find this new name, we will ensure there is solid communication to everyone that the only thing changing is the name and that everything else will be as before.

As we sell through existing inventory of J&L Apothecary Brand products we will work on finding a new name that suits the brand and our mission. Labels and packaging will also change with the new branding.

Big change for SHOWER WASH

We are migrating to a more environmentally friendly package concept. Our goal is to offer a 16 or 24 ounce (500ml – 750ml) pouch to fill and re-fill bottles. We will also offer a small variety of bottles that you can re-use over and over. The pouches will still be easily recycled while using less plastic.

Once this new package concept rolls out, we will introduce the same for liquid shampoos, conditioner, pet shampoo and other liquid soaps. The bottles we will offer will for from a basic PET plastic bottle to more decorative glass, metal and plastic options and offer different sizes. We would love to use only glass bottles for our products but the costs to ship and the risk of breakage during shipping as well as in your shower is far too costly, and not a risk we wish to take.

Our Values and Mission will not change.

J&L will continue to grow in an endless drive to be better. It is not acceptable for us to merely make a few nice products and then rest. If we did that, we would never last. We challenge ourselves daily and we have put a challenge to the industry of which we are a part. The Cosmetic/Personal Care industry needs to change. The sexist advertising, fear mongering towards consumers to drive sales, and ignoring the wishes of the customer is not sustainable anymore. This is at the core of what J&L was built around.

With these necessary changes coming to J&L Apothecary, it will remain a Gender Neutral personal care product line that focuses on product performance over unnecessary gender and customer profiling. J&L Pogonotrophics will still cater mainly to those with facial hair and the most masculine attributes of a person, but are still a viable option for any person with a need to condition or remove hair.

Look forward to seeing a contest to help us rename J&L Apothecary later this Fall!

More About Fragrance

We get it, we offer a lot of different scents. It may even be overwhelming to find the right fragrance for you, or for the person you are shopping for. In the personal care/cosmetic industry (sadly, this is an industry) fragrance is an important component of the products. These are things you are putting on your body, and they must not clash with whatever else you may be wearing as well as not be off-putting to your own senses. Even if the product is not scented, it’s natural fragrance still matters.

flower and spice

Why do we offer so many choices?

Simply because we wish to cover as much of the scent spectrum as possible. To offer sweet to musky; light to bold; fresh to earthy. It is easy for us to offer so many choices as each scent blend we have is added last and can be easily dosed for each item. Everything we make is in very small batches; with most only having a dozen units or less per batch. Our approach to our manufacturing can easily be scaled up as we grow which will allow us to continue to offer more options than most other brands.

Does this method add to the price of our products?

No. I am sure you will find many analyst tell you it does. That is the downside of thinking very narrowly at how things have always been done. As we say, “We not only think outside the box, we don’t put ourselves in a box to begin with.” Our production methods are such that it is more similar to the automotive industry in regards to color. Some cars still come in 6, 8, 12 different colors direct from the factory. Paint is applied in a wholly separate process and can even be randomized. Our scents are added as the last component before bottling/packaging. For many items, they can be added and with a few shakes be fully scented and ready for use. For example, we can produce a larger batch of Beard Oil of 36 units and have them bottled and ready – then we separate into groups of how many we wish to make of each fragrance option. The scent is added, we plug and cap the bottle and give it a good shake. Next step is simply applying a label.

Unscented does not equate being scent free.

Not everything we make is “scented”, but everything has a scent. When the terms “unscented” or “natural” is used it means we did not add anything to the product for the purpose of scent or fragrance. That any scent it has is sourced from the core ingredients. For example, our Bar Shampoo is available in 6 formulas. Of those 6, only 1 is scented. The remaining 5 formulas each carry a scent from the essential oils used for their properties in how they work with your skin and hair to achieve the desired results. Yes, they do have a scent but they are not scented.

Scents will come and go…

We plan to have anywhere from 6 to 10 in stock and ready to ship/sell scented items available at all times. We may rotate out scents options every year or every other year to allow us to bring new scents and retire less popular scents. In some instances, we are able to scent items to order for those less popular options so those that have a strong affinity for them will be able to buy them as long as we have means to make it. We hope to get to the point where we can offer scents on a seasonal basis, where one can stock up when it is available if they wish to have it year round. Or, enjoy them to stimulate the senses to match the season.

It is at our core to offer real choice in every manner possible. Choice in formulas, choice in scents and even choice in size. By having real choice you can find more that suits you and your needs best.

The package changed, the product improved.

Since we first introduced J&L Apothecary Brand back in 2017, we relied upon packaging materials we were already using for J&L Pogonotrophics. Partly because the first items were merely a new label applied to the same product we were already making. Other items, we were not all that sure how well they would be received upon hitting the market. And then, we were not sure how to best differentiate the brand yet ensure people knew it was an extension of who we already made ourselves out to be.

Customer feedback was an important factor in how we recreated J&L Apothecary’s look from the start. The biggest factor was the necessity to make it appeal to as many folks as possible by removing any gender profile. Through use, customers also told us what they liked and did not like about our bottles or jars used.

Most of our product photographs were done before we fully implemented all the packaging changes. Some packages saw a complete overhaul while others just had a color change. We are still in the process of revamping our presentation. Soon, we will work through all Cobalt packaging for the majority of products as we transition to white or clear bottles and jars. We are moving through all unique packaging at this time, which means some products may not match their photographs. Once we have completed more of this transition, we will have our photographer work on creating all new photos for all J&L Apothecary Brand products.

Another benefit has been the refinement of production methods and an increase in new ingredients in our raw materials cabinet. This has allowed us to tweak ingredients for some products to bring in better ingredients than what was being used previously. Our move to more Certified Organic Ingredients is also a factor. We rather provide a high quality organic ingredient over a less expensive non organic ingredient if how that change improves quality if there is a change at all.

These changes have not been limited to J&L Apothecary Brand. Our Beard Care line has seen upgrades as well. When we first acquired the “tottle” bottles for our lotions, it was a perfect fit for our After Shave Cream as well. And when we decided to make changes to our Beard Wash and introduce the All New Beard Shampoo and companion Beard Conditioner, the “tottle” bottle was an ideal package to help ensure users dispense the right amount, easily and with less mess. Unfortunately it migrated away from our “signature” blue bottles.

Due to supply and pricing issues we had to change our Original Beard Butter TM package to an amber jar with black lid. Nobody really noticed, but we were sad to see the blue with aluminum lids gone. Another change that is soon to come is our move from the aluminum caps for beard oils. We loved using metal as it was easily recycled as well as looked great with the blue bottles. Quality issues from our suppliers had led to us having to recycle near a third of the caps we were attempting to use. There were even cases where the caps were popping off the bottles due to temperature changes caused the caps to warp and loosen. This increase in scrap of packaging materials made the caps too costly to continue to use. Before the end of the year you wills start to see our beard oils transition to black plastic caps. We analyzed the concept of moving to droppers for our closure and felt it was still a messier mean to apply beard oil. Our reducer “shaker” insert will still be in place to ensure dosing without spilling, and less mess if you knock the bottle over.

Behind the scenes we are working on a new Original Beard Butter formula that will be vegan friendly while still performing as awesome as it already does. There may also be the addition of an all natural plant-based emulsifier to avert a repeat of our past performance issue. We pride ourselves of always providing a high quality product at a fair price, we will always work to make our products better in formula and packaging.

Product details updating

Over this summer we will be auditing our product details and revising information as we add a new tabbed feature layout to all our own branded products.

As we have grown, it is time to convert all ingredient details to the FDA INCI standards. These are the approved botanical or scientific names larger cosmetic makers are required to use to establish uniformity and consistency to ingredient listings. Because of our size of business we are not required to use this system, using the common accepted names for all ingredients it its place. The intent was to be able to convey to consumers our ingredients in a manner that is very easily understood. We could legally still use our current system but as we wish to expand our marketplace it is sensible for us to make this change now. As always, we wish to be upfront and honest about our ingredients as well as our processes.

New Product Information Tabs

Our mission is to make our main product page easier to read and for you to get to the information that is most important or relevant to your search first. Our format always had a structured tab system, but it was one that was not editable in a manner that we felt was beneficial. We have added a back end feature that will allow us to fully customize our product information tabs.

For most products you will see 3 key tabs: Description, More Details & Use, and Ingredients. Description is the first tab all will see when viewing a product. It will contain the general purpose of the item along with basic details and call-outs for benefits and key ingredients.

Next tab will be More Details & Use. A place where we will describe the best or more common use or application of the item and dig into product details such as suggested storage, additional uses and added benefits. Our instructions on how to use a product are based upon the designed purpose of the product. Many of our products have multiple uses and it is good to know what else you can use it for. NOTE: We will alert safety concerns that relate to proper uses, if any. If an item is used outside of the noted methods of use, it is outside our Terms & Conditions and we can not guarantee its performance or safety.

Ingredients is our last custom tab. This is where all base ingredients are listed. For scented items, we keep the details concerning scent on our SCENTS page as they are shared among many products and would be far too lengthy to add into each product listing. Scents are covered under INCI as “fragrance” and are not required to be detailed. We will also call out packaging details and suggest recycling for commonly recyclable packaging components.

The Reviews tab will remain and is moved to last. Reviews are very important for sharing your experience with others. The more reviews a product receives, the more trustworthy it can become to a new customer who is uncertain about the experience they may encounter using our products.

We hope to provide comprehensive information about all our products to help shoppers get the information they want as well as set the right expectations. We do not have an in-house team of content writers, nor have we contracted a 3rd party to do this task. Like everything we do, it is by our small team of people that work behind the scenes to keep us running. By small, I mean pretty much one person. This process will take time and may have some hiccups along the way. Please pardon our “dust” as we make these changes. If there is information or details you would like to see, put it in a product review and we will address it right away.

Our take on “Utility Oils”

We get it; men like it simple when it comes to their grooming regimen. Preferring one product that can be tasked with more than one duty. We embrace this with many of our products where it makes sense; where each task is performed well and you get the best results for everything it does.

It seems there is trend out there of a grooming product collectively referred to as Utility Oils. Utility oils perform the duties of beard oil, shaving oil and skin moisturizing oil. Sounds great, right? Well, when it comes to soaps, shampoo, many creams and lotions such multitasking is sensible. A good body wash can work well as a shampoo. Even our shampoo bars can be awesome body bars. But when it comes to beard oil and shaving oil there are very distinct properties that you should be looking for in each that are at opposing ends of the spectrum.

The best beard oils are light and thin. They will spread easily and evenly through your beard and absorb more quickly into the skin as well. On the other hand, an ideal shaving oil will be thick and viscous. It should become a barrier between the razor and the skin, creating a slick surface for the razor to glide upon. Although it being an oil, it will still absorb into the skin and moisturize; but it will also feel greasy if used as a lotion.

A utility oil is either a beard oil tasked with being a shaving oil, a shaving oil you can use on your beard or a blend of the two. One may think a blend would do the trick but when you think it through you are actually getting a thinned down shaving oil that works as a thickened beard oil. Tasking one to work as the other means it is only doing one job well. Why pay for a product that only does one job well in place of buy 2 products that do their respective jobs very well independently?

An answer may be that it is less expensive while keeping down the clutter in your bathroom. And here is the GOTCHA! – these utility oils are often more expensive than buying an oil for each task. A 2 ounce bottle of a “premium” utility oil can run $40 to $80 anywhere you go. The average 1 ounce bottle of beard oil is about $20, most shaving oils are about the same for a 2 ounce bottle. In our case, each will run about $16 each and come in the same sizes.

Quality of the oils is also important. Castor oil is the ideal oil to use for a shaving oil. It is also one of the cheapest oils used in grooming products. That is why a shaving oil can be twice the size for the same price as a beard oil. A premium beard oil will use mostly argan, almond, apricot and avocado oils to give the performance punch. By the way, if your beard oil does not have at least 2 of those in greater proportion, you should find a better beard oil.

The biggest factor into pricing of any of these products is marketing and pricing to match a desired image. If we get down to the core, with all parts being equal, you are paying more for less with a utility oil. The only thing you are saving is space on your bathroom counter, or wherever you would store your grooming wares.

J&L Pogonotrophics’ Shaving Oil [2 scents, 2oz. $16] and Beard Oil [3 formulas, 17 scents, 1oz. $16]

We provide 3 great formulas of beard oils that vary in viscosity to target the best conditioning you may need. Separately we offer an amazing Shaving Oil that stays slick as a foundation to a great close shave. For skin conditioning we offer Junk Oil as an wholly different beast as well as varying skin lotion formulas. Save the money, give up a little space and do yourself a favor and buy your beard and shaving oils separately. You are likely not needed them both on a daily basis anyway.

Why keep it a secret?

We have good amount of loyal fans of our products and our values. People really seem to love that you can get high quality bath & body products without spending a small fortune. Although I personally don’t see our prices as being inexpensive when compared to your national available mass produced products. It was never our intentions to be on the same price level and there is no way at this point in time for us to even come close. When you look at luxury, salon and boutique brands that are often only sold in limited stores or online, our prices are often shockingly lower for comparable ingredients in a product.

J&L has very loyal fans and followers. Our list of customers who keep coming back for more continues to grow. They often tell us how much they love our products and our prices; and we hope they are telling their friends and family as well. But we have a favor to ask of all of you that do love our products. Please, tell strangers what you think of our products. The best and easiest way to do such is to review the items you have tried on our website and with Google.

Strangers will trust another stranger’s opinion far more than anything we can say about our products. While browsing our site they can see what other users have to say to help them decide if they wish to buy a product from a brand they may have never heard of before. On Google, it not only helps potential customers evaluate our products but helps us spread the word through our own listings. The more and better reviews we get through Google the higher they place us on searches for our products for others to find.

In a way, we like being that little secret brand that maybe folks aren’t sharing too much for fear that we may grow too big and become more expensive and lower quality. We truly wish for that to be the reason. The fact is, you don’t need to keep us a secret. We have the means to easily scale up production to provide more product. As we do so, we are able to buy our supplies and ingredients at even lower prices which will offset the increased manufacturing costs. It may even be possible to lower prices or offer more premiums, discounts and sales.

But, honestly we know you are busy people and may not have time to go back online to give a review for products they just bought. Maybe it was a gift and you hate to ask how much the recipient likes it. Maybe you’re scared that giving us any rating than 5 stars will upset us. (Actually, it will drive us to make it better).

To review us on Google, just search for us (J&L Pogonotrophics) and you should see a box to the upper right in your browser window with company details. There should then be a place where you can enter a review. For any of our products, next time you shop you can easily give a review as you browse for each item.

We thank you for this assistance and hopes this will help other shoppers to give us a try.

New Beard Shampoo & Conditioner

We are really excited to bring 2 very new products to our J&L Pogonotrophics line; our all new Beard Conditioner and our improved Beard Shampoo which replaces Quotidian Beard Wash. These are all new formulations designed from the bottom up to meet the very specific demands of beard hair.

While others will take a simple shampoo formula, natural or other, and bottle it as a beard shampoo. We dug deep into the needs of the average beardsman and paired the right ingredients, in the right amounts to address those needs. We began with our organic wash base, which in itself is an awesome liquid soap and as good as any other premium wash, and added key moisturizing oils that can penetrate the cuticle of the hair and nourish it from the inside out. We also added Pro-V B5 (aka Panthenol), which is found in many quality hair care products. Panthenol works by improving effects of hair elasticity, moisture retention and flexibility; and can improve damaged hair. Beard hair often takes a lot of abuse from the environment and from grooming habits.

This new Beard Shampoo is an example of the leading edge we take when it comes to quality premium beard care products and is priced very competitively. Compare to Bluebeard Shampoo’s ingredients and right away you will see the difference. You won’t see Hemp, Avocado and Macadamia Nut Oils – all proven to be amazing hair moisturizers! Nor will you see the number of organic ingredients like we offer. You also see they use Propylene Glycol, which can irritate the skin.

A sensible pairing for our Beard Shampoo is our all new Beard Conditioner. A super luxurious and THICK conditioner that is packed with all the best moisturizing agents you can find for nourishing hair. It took months to work out the idea conditioner that can penetrate the beard hair and leave it soft and manageable. This conditioner is so amazing that you may not need to use a beard oil as often. We bring over many of the same conditioners you find in our Shampoo, but kick them up with Jojoba Oil, Mango Butter, Shea Butter and Coconut Oil. You will also find a more Pro-V B5 to help ensure those moisturizers get to do their best work. There is no serious comparison to the quality of this conditioner!

Both of these new items are in stock in our store today! Each are only $10 for 120ml – 4 fl oz bottles. While the Beard Conditioner is unscented, the Beard Shampoo comes in our 8 core fragrances.

Again, we are setting the bar high for what beard care can be!

Changes to US shipping rates

This year a dramatic increase to USPS shipping rates took effect. This increase was even more than we had anticipated. Our recent price increases on a few items was motivated in part by the anticipated postal rates increase; which we based upon the percentage of increase for 2018. These new 2019 rates increased 3 times what we had planned.

Until we are able to create a shipping rate structure that applies a fair discounted rate for all without necessitating an increase to the prices of our goods, we have decided to cease the “Free Shipping for orders over $50” option.

To be transparent on this topic. The heaviest items we make are also the items with the smallest profit margin. Any order that contains one of these items costs no less than $11.00 to ship and completely erodes any money we make if that order qualifies for free shipping. The lowest USPS rate we pay for Priority Mail is $8.00, Parcel Select is $4.00, with rates going as high as $18 for our largest orders. We do not treat Shipping Fees as a profit generator, nor do we wish to inflate prices for all, and it is a necessity that our online prices match our retail prices.

This past summer we introduced a $3 “Saver Rate” that applies to any order that only contains our lightest of products – no matter how many are in your order! At the same time we added an $8 rate if an order contains our heaviest of products. Our $5 rate is applied to any order that contains our lightest of items along with our “average” weight products. We feel that these rates are rather fairly distributed and help keep costs down for our products while providing a value to our online customers.

We rely upon USPS as our carrier for many reasons. Not only are their rates far lower than UPS and FedEx., their services integrate flawlessly with our eCommerce system. Most often, our packages will fit in your mailbox. For those that live in dense urban areas, there is a higher chance your package will get to your home when you are not there, not tag left on the door. To date, we have never had a complaint about a package tossed over a fence, hidden behind a bush or stolen off the porch. USPS provides reliable tracking and if you use their mobile app you can get consistent updates on your order’s journey to you. I personally have worked in Shipping, Receiving and Fulfillment for longer than I care to mention and I can tell you many reasons why USPS is far better to work with, even when they mess up.

There is discussion among us here at J&L about creating a Membership Plan, akin to Amazon Prime, where you get free or greatly reduced shipping and modest discounts on our most popular items. Once we iron out the best price to charge for this service and exactly what the policies will be, it will be brought to you to give us more feedback. This may be the only way we can provide Free Shipping to our higher volume customers.

Thank you for your understanding,
John C Dodge
Proprietor
J&L Pognotrophics LLC