The package changed, the product improved.

Since we first introduced J&L Apothecary Brand back in 2017, we relied upon packaging materials we were already using for J&L Pogonotrophics. Partly because the first items were merely a new label applied to the same product we were already making. Other items, we were not all that sure how well they would be received upon hitting the market. And then, we were not sure how to best differentiate the brand yet ensure people knew it was an extension of who we already made ourselves out to be.

Customer feedback was an important factor in how we recreated J&L Apothecary’s look from the start. The biggest factor was the necessity to make it appeal to as many folks as possible by removing any gender profile. Through use, customers also told us what they liked and did not like about our bottles or jars used.

Most of our product photographs were done before we fully implemented all the packaging changes. Some packages saw a complete overhaul while others just had a color change. We are still in the process of revamping our presentation. Soon, we will work through all Cobalt packaging for the majority of products as we transition to white or clear bottles and jars. We are moving through all unique packaging at this time, which means some products may not match their photographs. Once we have completed more of this transition, we will have our photographer work on creating all new photos for all J&L Apothecary Brand products.

Another benefit has been the refinement of production methods and an increase in new ingredients in our raw materials cabinet. This has allowed us to tweak ingredients for some products to bring in better ingredients than what was being used previously. Our move to more Certified Organic Ingredients is also a factor. We rather provide a high quality organic ingredient over a less expensive non organic ingredient if how that change improves quality if there is a change at all.

These changes have not been limited to J&L Apothecary Brand. Our Beard Care line has seen upgrades as well. When we first acquired the “tottle” bottles for our lotions, it was a perfect fit for our After Shave Cream as well. And when we decided to make changes to our Beard Wash and introduce the All New Beard Shampoo and companion Beard Conditioner, the “tottle” bottle was an ideal package to help ensure users dispense the right amount, easily and with less mess. Unfortunately it migrated away from our “signature” blue bottles.

Due to supply and pricing issues we had to change our Original Beard Butter TM package to an amber jar with black lid. Nobody really noticed, but we were sad to see the blue with aluminum lids gone. Another change that is soon to come is our move from the aluminum caps for beard oils. We loved using metal as it was easily recycled as well as looked great with the blue bottles. Quality issues from our suppliers had led to us having to recycle near a third of the caps we were attempting to use. There were even cases where the caps were popping off the bottles due to temperature changes caused the caps to warp and loosen. This increase in scrap of packaging materials made the caps too costly to continue to use. Before the end of the year you wills start to see our beard oils transition to black plastic caps. We analyzed the concept of moving to droppers for our closure and felt it was still a messier mean to apply beard oil. Our reducer “shaker” insert will still be in place to ensure dosing without spilling, and less mess if you knock the bottle over.

Behind the scenes we are working on a new Original Beard Butter formula that will be vegan friendly while still performing as awesome as it already does. There may also be the addition of an all natural plant-based emulsifier to avert a repeat of our past performance issue. We pride ourselves of always providing a high quality product at a fair price, we will always work to make our products better in formula and packaging.

Product details updating

Over this summer we will be auditing our product details and revising information as we add a new tabbed feature layout to all our own branded products.

As we have grown, it is time to convert all ingredient details to the FDA INCI standards. These are the approved botanical or scientific names larger cosmetic makers are required to use to establish uniformity and consistency to ingredient listings. Because of our size of business we are not required to use this system, using the common accepted names for all ingredients it its place. The intent was to be able to convey to consumers our ingredients in a manner that is very easily understood. We could legally still use our current system but as we wish to expand our marketplace it is sensible for us to make this change now. As always, we wish to be upfront and honest about our ingredients as well as our processes.

New Product Information Tabs

Our mission is to make our main product page easier to read and for you to get to the information that is most important or relevant to your search first. Our format always had a structured tab system, but it was one that was not editable in a manner that we felt was beneficial. We have added a back end feature that will allow us to fully customize our product information tabs.

For most products you will see 3 key tabs: Description, More Details & Use, and Ingredients. Description is the first tab all will see when viewing a product. It will contain the general purpose of the item along with basic details and call-outs for benefits and key ingredients.

Next tab will be More Details & Use. A place where we will describe the best or more common use or application of the item and dig into product details such as suggested storage, additional uses and added benefits. Our instructions on how to use a product are based upon the designed purpose of the product. Many of our products have multiple uses and it is good to know what else you can use it for. NOTE: We will alert safety concerns that relate to proper uses, if any. If an item is used outside of the noted methods of use, it is outside our Terms & Conditions and we can not guarantee its performance or safety.

Ingredients is our last custom tab. This is where all base ingredients are listed. For scented items, we keep the details concerning scent on our SCENTS page as they are shared among many products and would be far too lengthy to add into each product listing. Scents are covered under INCI as “fragrance” and are not required to be detailed. We will also call out packaging details and suggest recycling for commonly recyclable packaging components.

The Reviews tab will remain and is moved to last. Reviews are very important for sharing your experience with others. The more reviews a product receives, the more trustworthy it can become to a new customer who is uncertain about the experience they may encounter using our products.

We hope to provide comprehensive information about all our products to help shoppers get the information they want as well as set the right expectations. We do not have an in-house team of content writers, nor have we contracted a 3rd party to do this task. Like everything we do, it is by our small team of people that work behind the scenes to keep us running. By small, I mean pretty much one person. This process will take time and may have some hiccups along the way. Please pardon our “dust” as we make these changes. If there is information or details you would like to see, put it in a product review and we will address it right away.

Our take on “Utility Oils”

We get it; men like it simple when it comes to their grooming regimen. Preferring one product that can be tasked with more than one duty. We embrace this with many of our products where it makes sense; where each task is performed well and you get the best results for everything it does.

It seems there is trend out there of a grooming product collectively referred to as Utility Oils. Utility oils perform the duties of beard oil, shaving oil and skin moisturizing oil. Sounds great, right? Well, when it comes to soaps, shampoo, many creams and lotions such multitasking is sensible. A good body wash can work well as a shampoo. Even our shampoo bars can be awesome body bars. But when it comes to beard oil and shaving oil there are very distinct properties that you should be looking for in each that are at opposing ends of the spectrum.

The best beard oils are light and thin. They will spread easily and evenly through your beard and absorb more quickly into the skin as well. On the other hand, an ideal shaving oil will be thick and viscous. It should become a barrier between the razor and the skin, creating a slick surface for the razor to glide upon. Although it being an oil, it will still absorb into the skin and moisturize; but it will also feel greasy if used as a lotion.

A utility oil is either a beard oil tasked with being a shaving oil, a shaving oil you can use on your beard or a blend of the two. One may think a blend would do the trick but when you think it through you are actually getting a thinned down shaving oil that works as a thickened beard oil. Tasking one to work as the other means it is only doing one job well. Why pay for a product that only does one job well in place of buy 2 products that do their respective jobs very well independently?

An answer may be that it is less expensive while keeping down the clutter in your bathroom. And here is the GOTCHA! – these utility oils are often more expensive than buying an oil for each task. A 2 ounce bottle of a “premium” utility oil can run $40 to $80 anywhere you go. The average 1 ounce bottle of beard oil is about $20, most shaving oils are about the same for a 2 ounce bottle. In our case, each will run about $16 each and come in the same sizes.

Quality of the oils is also important. Castor oil is the ideal oil to use for a shaving oil. It is also one of the cheapest oils used in grooming products. That is why a shaving oil can be twice the size for the same price as a beard oil. A premium beard oil will use mostly argan, almond, apricot and avocado oils to give the performance punch. By the way, if your beard oil does not have at least 2 of those in greater proportion, you should find a better beard oil.

The biggest factor into pricing of any of these products is marketing and pricing to match a desired image. If we get down to the core, with all parts being equal, you are paying more for less with a utility oil. The only thing you are saving is space on your bathroom counter, or wherever you would store your grooming wares.

J&L Pogonotrophics’ Shaving Oil [2 scents, 2oz. $16] and Beard Oil [3 formulas, 17 scents, 1oz. $16]

We provide 3 great formulas of beard oils that vary in viscosity to target the best conditioning you may need. Separately we offer an amazing Shaving Oil that stays slick as a foundation to a great close shave. For skin conditioning we offer Junk Oil as an wholly different beast as well as varying skin lotion formulas. Save the money, give up a little space and do yourself a favor and buy your beard and shaving oils separately. You are likely not needed them both on a daily basis anyway.

Why keep it a secret?

We have good amount of loyal fans of our products and our values. People really seem to love that you can get high quality bath & body products without spending a small fortune. Although I personally don’t see our prices as being inexpensive when compared to your national available mass produced products. It was never our intentions to be on the same price level and there is no way at this point in time for us to even come close. When you look at luxury, salon and boutique brands that are often only sold in limited stores or online, our prices are often shockingly lower for comparable ingredients in a product.

J&L has very loyal fans and followers. Our list of customers who keep coming back for more continues to grow. They often tell us how much they love our products and our prices; and we hope they are telling their friends and family as well. But we have a favor to ask of all of you that do love our products. Please, tell strangers what you think of our products. The best and easiest way to do such is to review the items you have tried on our website and with Google.

Strangers will trust another stranger’s opinion far more than anything we can say about our products. While browsing our site they can see what other users have to say to help them decide if they wish to buy a product from a brand they may have never heard of before. On Google, it not only helps potential customers evaluate our products but helps us spread the word through our own listings. The more and better reviews we get through Google the higher they place us on searches for our products for others to find.

In a way, we like being that little secret brand that maybe folks aren’t sharing too much for fear that we may grow too big and become more expensive and lower quality. We truly wish for that to be the reason. The fact is, you don’t need to keep us a secret. We have the means to easily scale up production to provide more product. As we do so, we are able to buy our supplies and ingredients at even lower prices which will offset the increased manufacturing costs. It may even be possible to lower prices or offer more premiums, discounts and sales.

But, honestly we know you are busy people and may not have time to go back online to give a review for products they just bought. Maybe it was a gift and you hate to ask how much the recipient likes it. Maybe you’re scared that giving us any rating than 5 stars will upset us. (Actually, it will drive us to make it better).

To review us on Google, just search for us (J&L Pogonotrophics) and you should see a box to the upper right in your browser window with company details. There should then be a place where you can enter a review. For any of our products, next time you shop you can easily give a review as you browse for each item.

We thank you for this assistance and hopes this will help other shoppers to give us a try.

New Product News for May

We have quietly been evaluating the skin care marketplace to see what the current trends are as well as what is genuinely GREAT for your skin. Some of what we have learned has already go into our existing lotions. Formulas have been tweaked to improve their benefits. We have started to add PANTHENOL to our products, a Pro-V B5 vitamin that binds with and penetrates skin and hair more easily to boost lubrication and hydration.

Our Foaming Face Scrub will have a couple new variations that will include 2% SALICYLIC ACID, a key BETA HYDROXY which aids in managing acne. Our original formula will go unchanged, but you will see at least 1 new formula by June in our shop.

There will also be a new cleansing scrub for the J&L Pogonotrophics line. This scrub is geared for men who are bald or who shave their heads. It will help remove excess oil and dirt and to prevent acne and other scalp irritations. As a bald man I have found that I needed something that will tackle these issues that are more common because of the lack of hair that protects the skin. The scrub will be awesome for all skin, so while you have it you can also get great skin anywhere you wish.

Recently we asked our customers what other products they would like to see from us. A common response was a desire to get more specialized skin care. Especially something to treat dry or aged skin. Our research brought us to ALPHA HYDROXY ACIDS like GLYCOLIC and HYALURONIC. Both of these acids help with adding elasticity and moisture to the skin and more easily breaks the bonds that hold on to dead skin cells. They are a part of those “chemical peels” you hear about. In a much lower percentage they still do a great job of reducing fine lines, wrinkles and redness that occurs. We currently have SERUM H A in testing. This all natural formula that uses plant sourced ingredients is a simple serum that can easily be applied to the skin in a fine layer under a moisturizer or sunscreen. Dermatologists recommend using such a serum twice daily. SERUM H A also includes vitamins B5 and C, along with Aloe Vera to aid in its effectiveness. Serums like this can run as high as $300, although most are under $20Our plan is to introduce this serum soon at a price point that is competitive to value brands while offering a higher grade pure product.

SERUM H A is part of a new branch of our Skin Care line that will carry a slightly new look to reflect their more specialized mission and ingredients. We plan to add a face moisturizing spray and a face wash to this group for launch. Look for details to come.

We are excited about this new additions. These new products will further differentiate us from the rest by providing more options, higher quality and value-minded pricing. Choice has been the foundation we built ourselves upon and we don’t see that changing.

New Beard Shampoo & Conditioner

We are really excited to bring 2 very new products to our J&L Pogonotrophics line; our all new Beard Conditioner and our improved Beard Shampoo which replaces Quotidian Beard Wash. These are all new formulations designed from the bottom up to meet the very specific demands of beard hair.

While others will take a simple shampoo formula, natural or other, and bottle it as a beard shampoo. We dug deep into the needs of the average beardsman and paired the right ingredients, in the right amounts to address those needs. We began with our organic wash base, which in itself is an awesome liquid soap and as good as any other premium wash, and added key moisturizing oils that can penetrate the cuticle of the hair and nourish it from the inside out. We also added Pro-V B5 (aka Panthenol), which is found in many quality hair care products. Panthenol works by improving effects of hair elasticity, moisture retention and flexibility; and can improve damaged hair. Beard hair often takes a lot of abuse from the environment and from grooming habits.

This new Beard Shampoo is an example of the leading edge we take when it comes to quality premium beard care products and is priced very competitively. Compare to Bluebeard Shampoo’s ingredients and right away you will see the difference. You won’t see Hemp, Avocado and Macadamia Nut Oils – all proven to be amazing hair moisturizers! Nor will you see the number of organic ingredients like we offer. You also see they use Propylene Glycol, which can irritate the skin.

A sensible pairing for our Beard Shampoo is our all new Beard Conditioner. A super luxurious and THICK conditioner that is packed with all the best moisturizing agents you can find for nourishing hair. It took months to work out the idea conditioner that can penetrate the beard hair and leave it soft and manageable. This conditioner is so amazing that you may not need to use a beard oil as often. We bring over many of the same conditioners you find in our Shampoo, but kick them up with Jojoba Oil, Mango Butter, Shea Butter and Coconut Oil. You will also find a more Pro-V B5 to help ensure those moisturizers get to do their best work. There is no serious comparison to the quality of this conditioner!

Both of these new items are in stock in our store today! Each are only $10 for 120ml – 4 fl oz bottles. While the Beard Conditioner is unscented, the Beard Shampoo comes in our 8 core fragrances.

Again, we are setting the bar high for what beard care can be!

Original Beard Butter performance issue

First, I wish to state a couple important factors that underline this post. We are a very tiny company. That does not mean we are not trying to be bigger or that we should not function as if we were. It purely means that the smallest of “hiccups” can have a bigger ripple effect than if we were bigger. And as we state in our values, we wish to always be open and honest about all that we do – the good and the bad.

The last few months have been extremely hectic for us. In essence, it is growing pains. The Pop-Up store we operated dramatically increased our customer base and sale velocity. It also means some areas of our business did not get all the attention they deserve. What I am communicating here should have been disclosed sooner under the umbrella of our honesty value.

ORIGINAL BEARD BUTTER quality issue:

First it is important to know how we make our Original Beard Butter, and many of our products. We make an unscented base in bulk that is then dispensed in smaller measured quantities to make scented variations. This is how we are able to offer so many scent options for many of our items. In the fall of 2018 we produced a rather large batch of unscented Butter base to meet the increased demand during the autumn.

The facility in which we store our bases and finished goods is not adequately climate controlled. It is an old building that uses radiant heat that is also not well monitored. This situation lead to our Original Beard Butter warming and cooling in constant cycles; melting and setting over and over again. The Original Beard Butter is a mixture of fats, oils, butters and waxes that each have their own melting point and densities. The constant melting and cooling caused the heavier components to precipitate out – in simple terms, to separate away from the rest. This mainly affected the beeswax.

We took steps to melt and re-blend the base, which is permissible by industry standards, to ensure the parts were well mixed. Then we store the base in a cooler location that is less affected by the temperature fluctuations. We also inspected all our finished goods at that time for signs of the wax “crystallizing” withing the butter. All affected units were re-batched.

It came to our attention that a few units continued to be affected and we handled each of those issues on a case by case basis. Either offering to replace or giving advice on how to handle the product – whatever satisfied the customer.

It is important to know that there is nothing unsafe about continuing to use this product when this happens. It is not a desirable experience during application, but it will not cause any harm to your hair, skin or anything else it comes in contact with. If this happens to your Original Beard Butter at any time, you can simply warm it and whip it a little. Best scenario is to prevent this product from experiencing such temperature fluctuations.

Like many of our Beard Care products, the Original Beard Butter is 100% natural and contains no emulsifiers or additives. This is by design and not something we wish to change. In our 5 years we have never encountered this situation previously and were able to deduce the exact cause once discovered. We believed we had caught all affected product but it appears we did not. We have taken the following steps to ensure it does not happen again.

  • Our remaining affected base has been destroyed.
  • All units that showed signs of being at any stage of separation were also destroyed.
  • Any customer that reports this issue will receive a fresh new like item or a store credit. We must be able to validate your purchase and see evidence of the separation in a near full jar.
  • We are looking to reformulate the product. This has been in the works as we wish to add more premium butters and switch to a vegan friendly recipe. It is likely we will add Lecithin as an emulsifier to help prevent this from happening.
  • Original Beard Butter base is now being produced in smaller batches and stored in a more temperature stable environment that is regularly below 75 degrees.
  • All current inventory is fresh and stored in the same manner as the base.

If you have an Original Beard Butter or any other product from us that does not appear as usual or as described, please contact us immediately. The sooner you reach out to us the better we are able to correct the issue. Please note, that all our products are hand packed and naturally have imperfections from our production. These imperfections are only visual as we can assure you that we are using the purest of ingredients, naturally sourced wherever possible in a safe and clean environment. As we grow, we will be able to improve our production through more automated processes that remove these imperfections and irregularities.

We appreciate everyone’s support of our tiny business and hope that you have the most positive experience when using our products and working with us when things are not up to our standards. But do give us a chance to make things right before coming to a conclusion of how we operate. We take a level of pride in our very low defect rate and the absence of “bad” reviews on social media and Google. It is with you and this support that will allow us to constantly improve and grow.

Thank you very kindly,
John C Dodge
Founder
J&L Pogonotrophics LLC


Pop-Up Aftermath

With the closing of our temporary retail location in Andersonville some have had concerns around our business. First we need to make it clear that this was a legitimate Pop-Up and always meant to be temporary. Initially to be for a couple weekends and we stretched it into 3 full months. Our decision to close when we did is attributed to 2 factors. 1. Our license is set to expire within days. 2. We have a few other activities on our schedule that would leave us with nobody to staff the store for a few weeks if we were to renew our license today.

It is very likely we will be back and in that same space. We are currently looking at a 2 weekend stretch in April. The space we have been using has been on the market for a permanent tenant and it is possible there is one ready to move in come May. If the space is available in May, we could do another weekend or 2. From there we will take it a week at a time.

We already have 2 festivals lined up and are working on 2 others. There are also a couple events we are working with for fun activities to bring awareness to a customer segment that is less familiar with our brand. July will be a busy month for us, personally, as we have family obligations to attend to. More details on these matters to come.

This Pop-Up is an exercise for us. Although we have a lot of retail experience without our leadership, it is a different matter when you are the “boss” and responsible for the budget and performance. We needed to see how people would receive us, and to do this without much fanfare. We wanted to rely upon our established customers to shop with us as well as acquire walk-in traffic. Having a barren space, with unfinished walls and no flooring, may not have been very inviting for some but we still had a lot of people come in and check us out. We made to friends and some loyal customers. We counted and weighed everything. Doing little nuanced changes to see how it would impact traffic and sales.

All of this information is being reviewed and distilled down. Then we have to scale it to the known costs of acquiring our own space. This Pop-Up was very successful, but that does not mean we can merely walk into a lease and know we will do well. The reality is, the area we wish to open a store is pricey and we most likely cannot afford the initial costs to get into such a place. Our biggest need is for a production space and that is what started the idea of having a retail space. The simplicity of it all is that if we are paying rent for a space to make our products, why not open it up to sell our products as well. To have a factory store.

If all goes well with our plans for this summer, we will start looking for a space that may not be on a main street with lots of foot traffic, but may be a space that is easy to get to and will permit public access to our space. With such a space we can create a “retail” zone in front with “factory” in the back and still have space for activities and events. Such spaces are a lot cheaper than a high profile commercial space. In time, we could expand from there to then open a genuine stand alone store. Our mission has not changed, we still hope to have such a space for the 2019 holiday season.


New for March

Customization returns to our Beard Care combos!

Our popular “create your own” bundles have returned. Now even more customizable! Our Beard Oil 3 piece Set can consist of any 3 Beard Oils – any formula, any scent. The Beard Nourishing collection sees the return of the ability to mix and match scents between your Beard Oil formula selection and Original Beard Butter. When our revamped Beard Shampoo launches, we will bring back our Beard Care 101 collection that lets you add a shampoo to our Beard Nourishing collection.

New Hair Care in R&D

Our shampoo bars have been immensely popular. Since their launch we have looked into creating complimentary Conditioner Bars. We will begin the testing of these products in March with anticipation to launch before June.

The shampoo bars have also led us to rethink our liquid shampoos. With a renewed focus on core benefits of the ingredients for targeted hair care, we have developed 4 new liquid shampoos we expect to launch by the end of March. Of these formulas you will find 3 of our Bar formulas made in liquid form joining our reformulated FORTIFYING Shampoo. Expect to see QUENCH, FIXER and BALANCE Shampoos in liquid form soon!

Behind the Scenes

As we have grown, many of our model number/SKUs have become convoluted. Most of you may not shop by model number when browsing, but they are extremely important for tracking of our inventory and designating their “department” within our store. You will find that those little letter & number chains bear product descriptions are changing and may not match the label on the item you just purchased. It will take time for us to complete this transformation. Once it is complete, you may find that those SKUs make sense by defining the product, size and sometimes scent of our products.

Pop-Up Shop may be coming to an end

We have had a blast with our own little store. From the start we knew this would be very temporary. Our occupation of the space will end as soon as a permanent tenant signs a lease. Now that spring is coming, available commercial properties are sought for those wishing to expand or move before summer. There have been some interested parties looking at the space we are in. If anyone takes the space, we will have a very small window of notice and may close without warning.

This is not a sad thing for us, but we know it may be for those who loved shopping our space and finding new and exciting options in beard, bath & body products. It has been wonderful to talk with all of you that came in and we hope that once we close you become a loyal online customer. We are still seeking a pick-up location for local customers to save on shipping. Once we make such an arrangement we will make an announcement. Festival season is right around the corner and we have plans for taking part in a couple of the larger events. Keep a watch on our Facebook to see where we may end up.

Thank you all! Please share with us if you have any feedback related to our posts or products.

Changes to US shipping rates

This year a dramatic increase to USPS shipping rates took effect. This increase was even more than we had anticipated. Our recent price increases on a few items was motivated in part by the anticipated postal rates increase; which we based upon the percentage of increase for 2018. These new 2019 rates increased 3 times what we had planned.

Until we are able to create a shipping rate structure that applies a fair discounted rate for all without necessitating an increase to the prices of our goods, we have decided to cease the “Free Shipping for orders over $50” option.

To be transparent on this topic. The heaviest items we make are also the items with the smallest profit margin. Any order that contains one of these items costs no less than $11.00 to ship and completely erodes any money we make if that order qualifies for free shipping. The lowest USPS rate we pay for Priority Mail is $8.00, Parcel Select is $4.00, with rates going as high as $18 for our largest orders. We do not treat Shipping Fees as a profit generator, nor do we wish to inflate prices for all, and it is a necessity that our online prices match our retail prices.

This past summer we introduced a $3 “Saver Rate” that applies to any order that only contains our lightest of products – no matter how many are in your order! At the same time we added an $8 rate if an order contains our heaviest of products. Our $5 rate is applied to any order that contains our lightest of items along with our “average” weight products. We feel that these rates are rather fairly distributed and help keep costs down for our products while providing a value to our online customers.

We rely upon USPS as our carrier for many reasons. Not only are their rates far lower than UPS and FedEx., their services integrate flawlessly with our eCommerce system. Most often, our packages will fit in your mailbox. For those that live in dense urban areas, there is a higher chance your package will get to your home when you are not there, not tag left on the door. To date, we have never had a complaint about a package tossed over a fence, hidden behind a bush or stolen off the porch. USPS provides reliable tracking and if you use their mobile app you can get consistent updates on your order’s journey to you. I personally have worked in Shipping, Receiving and Fulfillment for longer than I care to mention and I can tell you many reasons why USPS is far better to work with, even when they mess up.

There is discussion among us here at J&L about creating a Membership Plan, akin to Amazon Prime, where you get free or greatly reduced shipping and modest discounts on our most popular items. Once we iron out the best price to charge for this service and exactly what the policies will be, it will be brought to you to give us more feedback. This may be the only way we can provide Free Shipping to our higher volume customers.

Thank you for your understanding,
John C Dodge
Proprietor
J&L Pognotrophics LLC