We are finally able to provide a simple means for our local fans to get their favorite goods and save on shipping fees. Many have asked for such a service after our previous method of offering pick-ups came to an end. With doing all our daily operations out of our home makes it difficult to offer a means to shop in person, or even pick up an order. Recently we were offering select customers to privately arrange a pick-up but logistically it was painful and created a lot of inconveniences for all involved.
Our new system makes this easier to manage and puts you in more control of when you pick up your order by giving you choices of days and time slots to schedule an appointment. With blocks set aside for scheduling, allows us to be ready and prepared without interruptions to other operations. We can make sure we are here for you!
Being within the era of COVID, this is also a very safe way to shop with us. Build and pay for your order, at checkout select Local Curbside Pick-Up as your fulfillment option. From there you will be presented with a scheduling pop-up where all our available times and dates are listed. At this time, we are not offering this 7 days a week. Sundays we are 100% closed. The rest of the week we offer 4 to 8 hours of the day to 30 minute windows for appointments. As early as 9am on Wednesday, and as late as 8pm on Thursdays. Saturday’s are open 10am to 2pm. We will not offer same day pick up as many of our items may take some time to finalize and if there are any special requests we may need to prepare, such as gift wrapping.
This service is 100% FREE! Although it is designed for our local Chicago customers, it is available to everyone regardless of where you live. Something to keep in mind when you are selecting your Shipping options at checkout if you are not in our area. Now we know some folks may select this in error when they realistically are unable to pick up their order. In these cases, please contact us and we can work with you to arrange shipping. Primp+Jol Club Members always receive Free Shipping, so it is up to you if you wish to have it shipped or pick it up.
After your order is received and in processing, you will receive an email with details on how it will work. Basically, you come to the corner near our offices, park at the curb and text or call us to say you have arrived. We will be ready to run down to you with your goodies. Letting us know what vehicle to look for will be a big help.
This is new and hard to fully test. If you do encounter any issues, please contact us so we can manage them.
As we get deeper into the Holiday season we will make changes to our appointment times to better serve you. If this works well and continues to be an appreciate benefit, we will keep it on indefinitely.