COVID-19 Response

We are expanding upon previous communications related to the impact and our reaction to COVID-19.

Inventory Impact:

Due to our packaging and ingredient suppliers dealing with a dramatic increase in demand for components we use, we expect to see tighter inventory levels and an increase in out-of-stock situations over the coming weeks. We will be managing our inventory levels for our website more tightly during this time. Through the upcoming weeks we are switching to producing inventory in even smaller batches or ‘to order’ to better meet demand of more popular items and permit flexibility of packaging. If there is a much preferred fragrance option showing that it is not available, please email us at support@pogonotrophics.com to see if we are able to produce the item for you.

Reliability of Pricing:

We are personally disgusted by those who are working hard to take advantage of this very challenging situation by drastically increasing prices on essential items. It has been our policy from our first day of business to always strive to offer our products at the best possible price. This does leave us with tighter profits due to our size and buying power; yet we feel it would heavily contradict our values if we were to raise our prices without genuine necessity.

If you see any price increases during this time, it will truly be related to a substantial increase in the cost of materials. One of our key suppliers has dramatically increased their prices to where they are no longer a wholesale supplier and no longer a reliable option to buy from. This means we must find other suppliers for our materials which can lead to a higher price paid by us.

J+L APOTHECARY March Coupons Expire Earlier

Because of inventory limitations and the desire to offer FREE SHIPPING on all orders $25 and up during this period. All J+L APOTHECARY coupon codes have been deleted. This step helps us ensure adequate revenues to offer the free shipping and safeguard us from having to raise any prices on our soaps. This is something we regret having to do but it is important to protect our sustainability through this period.

Changes to Production Plans:

At this time, we will place a higher priority on bar/solid soaps. As we sell out of current bar soap formulas, we will be able to start introducing our new Hemp Oil based soap bars. They will be available in many of the same fragrances currently available. Our Shea Butter Soaps will continue as is, we may add more fragrances to this line as well. As a whole, the CRYSTAL soaps are being discontinued.

We are working hard to source our organic liquid soap base. We import this item from a major supplier in the UK which is currently experiencing the same societal impacts we are facing here in Chicago. This is forcing us to postpone the release of our new liquid shampoo line. The ability to produce a small amount of the most popular SHOWER WASH scents is still possible and that will take place this week.

All Beard Oils are currently on hold for production until we can source bottles. The hording of products has impacted this supply chain as well, as crafters and other small makers like us have overwhelmed the network to capitalize on the opportunity to sell their products at higher prices.

What we are doing to safeguard ourselves and you:

Since we are unable to use our drop-in production locales during this time. This requires us to make everything in house…my house. Any items that require a more highly sanitized work area will be lower in priority for us to make. This relates mostly to our SERUM HA, FACE WASH and TONERs.

All other production will take place in a sanitized area that is free of potential contaminants and as always, all tools, containers, work surfaces and materials will be disinfected. First using a chlorine disinfectant, then once dry, they will be wiped with a hydrogen peroxide solution to remove any residue and apply another level of disinfection.

Before shipping, we have always wiped clean all bottles and jars with the hydrogen peroxide solution. This has been to remove dust and particles that would settle within our storage area for finished goods. As the virus is unable to live past 3 days on any surface, what is inside the package is likely safe to handle. But, be safe and wash your hands after touching any mail or packages arriving at your home. If possible, wear latex or nitrile gloves.

A Personal Note:

This is a very challenging time for many lower wage earners who are finding themselves without work due to this virus and uncertainty that the Federal government will find a means to help. We are feeling the impact here as well. This is my sole source of income. As a tiny business, I am essentially the only employee. Bar far this is not a well paying job but it has many other rewards. When in a time of uncertainty, businesses like this feel the hit harder than other businesses, and they feel it sooner. We hope that our loyal followers will consider us during this time when stocking up on their soap and other personal care item needs. Your dollar spent with us goes immediately into our community to support other small local businesses – such as grocery stores, restaurants and other shops where we do our daily business. Shopping from us, helps other businesses like us as well. When we get through this, and we will, I know we all will be stronger.

I thank you all very much for your understanding and consideration. Please continue to be well and help all of us get through this time.

John C Dodge

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